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Hub: Order Notification History

If you have set up sending the Hub: Proof of Delivery Settings and Hub: Public Tracking Settings and an order has indicated the recipient email address/mobile phone number, you can then track the statuses of emails/SMS notifications on Notification history tab inside the Order details.

ColumnDescription
TypeThe type of notification that has been sent: Successful POD email, Partially successful POD email, Failed POD email, Public tracking email, Public tracking SMS.
Date/timeThe date and time when the email/SMS notification has been sent to the recipient.
RecipientRecipient email address (POD and Public tracking emails) and mobile phone number (for Public tracking SMS).  Every fixed recipient for a Failed POD email will be displayed separately in the table to check the status of every sent email.
StatusThe status of the email/SMS that has been sent.  Statuses for emails are Sent, Undelivered, Delivered, Opened, and Clicked.  Statuses for SMS notifications are Sent, Undelivered, and Delivered.

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