User Roles

Organization Roles

When you create an organization, you automatically have an Organization Admin role. Then depending on your subscription level, you can invite other users to your organization and assign roles for them. Each user can either have the role of User, which does not enable them to modify the organization, or Admin, which gives them control over the organization, including the ability to create environments.

Permission	Admin	User
Access the list of organizations you work in (e.g., the menu selector)	Yes	Yes
Access to the list of created environments your work in (e.g., the menu selector), possibility to switch between environments under the organization	Yes	Yes
Access to the organization settings (billing address, subscriptions, payment history and users settings)	Yes	No
Possibility to change organization settings	Yes	No
Possibility to change subscription level in an organization	Yes	No
Possibility to add subscriptions to an organization	Yes	No
Access to the combined invoice/receipt	Yes	No
Possibility to delete or recover an organization	Yes	No
Access to the list of users in an organization	Yes	No
Possibility to invite users to an organization	Yes	No
Possibility to create a new invironment in an organization	Yes	No
Access to the list of users in an environment of an organization	Yes	No
Possibility to recover environments of an organization	Yes	No

Environment Roles

When you create an environment, you automatically have an Environment Admin role. Then depending on your subscription level, you can invite other users to your environment and assign roles for them.

Permissions	Admin	Manager	User Admin	User
Access to the list of created environments your work in (e.g., the menu selector), possibility to switch between environments under the organization	Yes	Yes	Yes	Yes
Access to the environment settings (display preferences, users, depots, vehicles, vehicle categories, geo coding, routes, failure reason codes, proof of delivery, public tracking, custom fields, areas, channels, devices and reporting settings)	Yes	Yes	No	No
Possibility to change environment settings	Yes	No	No	No
Access to the list of environment users and their roles in it	Yes	Yes	Yes	No
Possibility to add and delete users to an environment (users must be linked to the containing organization)	Yes	No	Yes	No
Possibility to delete an environment	Yes	No	No	No
Possibility to view routes	Yes	Yes	No	Yes
Possibility to create (including AI route building), update (including route calibration and optimization), or delete routes	Yes	Yes	No	No
Possibility to visualize multiple routes side-by-side on a single map page (in Hub)	Yes	Yes	No	No
Possibility to start and complete routes	Yes	Yes	No	Yes
Possibility to view orders	Yes	Yes	No	Yes
Possibility to create (including order import in Hub), update, or delete orders	Yes	Yes	No	No
Possibility to view breaks	Yes	Yes	No	Yes
Possibility to create, update, or delete breaks	Yes	Yes	No	No
Possibility to load vehicle with setting package placement in the vehicle and adding photos	Yes	Yes	No	Yes
Possibility to record arrival/departure to/from the stop	Yes	Yes	No	Yes
Possibility to view PODs	Yes	Yes	No	Yes
Possibility to create PODs (in the mobile app)	Yes	Yes	No	Yes
Possibility to view vehicle checks	Yes	Yes	No	Yes
Possibility to create vehicle checks (in the mobile app)	Yes	Yes	No	Yes
Possibility to view analytics and reporting (in Hub)	Yes	Yes	No	Yes