Getting Started in Hub

Introduction

To create a Geo2 user account, register with a browser at Geo2 Hub.  If you are joining an existing organization, the admin of that organization needs to add your user account and assign a subscription to you.  Learn how to Hub: Accept Invitation

You can use both the Geo2 web-based Hub and the mobile app, depending on your role and workflow. Both platforms support route planning and optimization, as well as order management. The mobile app is best suited for solo drivers, couriers, gig drivers, and drivers working for companies where route planning is done by a transport manager/dispatcher in Hub. Additionally, the mobile app includes Proof of Delivery (POD) and vehicle check features to capture delivery confirmations and vehicle status at route start and completion. While the mobile app allows drivers to create and optimize routes and manage orders, the Hub offers advanced features for larger-scale operations, such as bulk order import via Excel (CSV), managing multiple routes on a single map, analytics and reporting, and AI-powered route building.

Register Account

On Registration page, after you have completed the requested details, press Register to create an account, using the password you have specified.  Alternatively, you can press the buttons for other authentication providers in order to authenticate with your existing Google, Microsoft, or Apple identity or mobile phone number.  Learn more about registration in Hub: Register. 

Verify Email

If you register an account using an email and password, you need to verify it.  You will get a verification email with a one-time code that you need to copy and paste into the form in Hub.  Learn more about Hub: Register.

Set Up Organization

Once your account is created and the email is verified, you need to set up your Geo2 organization.  We ask for information about your company to set up an organization for you.

By pressing the Continue button, you will be redirected to Set up first depot page. This depot can be optionally used during route planning. You can add more depots later in Settings → Environment → Hub: Depots Settings.

You can start searching for the address by typing it in the Address line 1 field or giving access to your current geolocation.  Once the address is provided, you can drag and drop the pin on the map to adjust the address. By pressing the Continue button, your organization, environment, and its first depot will be created.

Organization is a group of users who share a subscription and collaborate on data in one or more environments. By default, for your newly created organization, you get a Free subscription, no card required.

Environments let you represent teams within a single company or provide separate spaces for testing and productive use.

Examples:

• A large company (organization) with smaller teams (environments) working on different projects.
• A holding company (organization) with smaller companies (environments) working in different spheres.
• A middle-size company (organization) with several depots (environments).

Next, you can select one of the following options to start working with Geo2 Hub:

• Create route (recommended). Add stops and plan your first route. Learn more about Hub: Routes.
• Create order. Create your first order with advanced options to add to a route later. Learn more about Hub: Order Creation and Editing.
• Invite more people. Invite more people to your organization and assign their roles. Learn more about Hub: Organization Settings.
• Customize settings. Add more depots and vehicles, create templates for recipient notifications. Explore your Hub: Environment Settings.

When orders are created and added to a route, the route can be released to a driver.  It will be displayed in the mobile app for the assigned driver.

Features Included to Free Level

With a Free subscription in Geo2, you get access to a solid set of core features at no cost both in the Geo2 web-based Hub and the mobile app. It is available for one user per organization, and additional users cannot be added on this level. The Free subscription includes:

• Order management (Hub and mobile app): Create unlimited orders each month, set time windows, assign them to routes, and view proof of delivery (POD) history in both the web Hub and mobile app. Use multi-address scanning, bulk address paste and voice search in the mobile app for fast adding route stops.
• Route planning (Hub and mobile app): Build unlimited routes with up to 15 orders per route, optimize them with vehicle restrictions, adjust stops and timings, plan driver breaks.
• Vehicle loading (mobile app): Set package placements in the vehicle with optional photos.
• Navigation (mobile app):Use your preferred navigation app (e.g., Google Maps, Apple Maps, Waze) for turn-by-turn directions.
• Proof of delivery (Hub and mobile app): Create PODs with photos and signatures (planned or ad-hoc) in the app, store up to 30 days of data both in Hub and the mobile app.
• Offline mode (mobile app): Work without an internet connection: create routes and stops, add breaks, capture PODs, and record location data, with all offline actions syncing when back online.
• AI Assistant (Hub): Create and update orders and routes, add stops, navigate across the platform, and receive step-by-step guidance on key features. Limited to 10 requests per day for Free and Pro level users.
• Support: Contact the Geo2 team for help or to request new features.

On each subscription level (including Free), you can use both the Hub and mobile app. The same limitations apply to both platforms.

This gives you the essentials for planning, managing, and executing routes effectively before upgrading to a paid level.